Is your NetID locked out?
Your NetID will be temporarily locked after multiple bad password attempts within a short period of time. The OTS Technology Support Desk can assist in investigating the source of NetID lockouts.
NetID Management
These self-help tools allow for management of your NetID, as well as other NetID services.
Students, faculty, staff members, retirees, faculty emeriti, and certain guests each use a NetID. Your valid NetID and password allows access to TU’s computing services.
Everyone with a TU NetID is required use Duo Multi-Factor Authentication when accessing TU systems, and you can enroll in and manage your Duo account here.
manage your netID
Activate NetID
Activate a new NetID (first time users only).
Manage NetID and Duo
Manage an existing NetID profile or enroll/manage Duo devices. Manage Duo advanced biometrics (like facial recognition) or security keys.
Manage NetID Password
Change a password before it expires. Reset a forgotten or expired password with a one-time passcode or reset a password with existing security questions.
Retrieve NetID Username
Retrieve a forgotten NetID username.
Need Help? Contact the OTS Technology Support Desk.
Other Faculty/Staff NetID Tools
- Manage Sponsored Group Membership. Learn more about how to maintain a group.
- Renew a retiree NetID.
- Request or manage sponsored Guest or other NetIDs.
- Advanced Duo biometric and security key devices are managed in the Duo Device Management app. Learn more about Duo.
- View basic information about your NetID and other NetIDs in the My NetID Info tool.
Self-Help Resources
Access these how-to articles and other technology self-help resources in the TechHelp Knowledge Base. Some articles require a TU login to view.
Activate and Manage a NetID
Learn how to activate a new NetID, set up security questions and recovery info (first time), and change a password in the TechHelp knowledge base article. See how to manage your display name and pronouns.
Reset a NetID Password
See how to reset a forgotten or expired password with security questions or a one-time passcode, reset your current password before it expires, and update recovery info or security questions in the TechHelp knowledge base article.
Manage Duo
Walk through how to activate, use and manage Duo, and generate Duo bypasscodes in the knowledge base article. Learn more about using Duo at TU.
Request an additional NetID (Faculty/Staff)
See how to request a Server Admin or Student Test NetID or request/manage a Guest NetID.
Tools for Campus IT Staff
For Server Admin NetID holders and campus IT staff:
- Change your server Admin NetID password. Learn more about requesting and maintaining a Server Admin NetID.
- Delegated Computer OU Management for individuals managing computers and Group Policy Objects in Active Directory.
- Local Administrator Password Solution for individuals managing computers in Active Directory. *This link/access will only work if you're on the TU network/VPN.
- Temporary Computer Administrator Rights (TCAR) tool for individual administrative access to a faculty/staff computer. See the self-help docs.
- CTC SharePoint site for Campus Technology Coalition.